Agency Controlling: From Theory to Practice

Do you often "follow your gut" when you make decisions? A good gut feeling is undoubtedly important and just what you need in many areas of the company. But when it comes down to controlling, hard figures are indispensable - whether in an agency, an ...

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Why you'll need the best Project Management and Agency Software Model

One of the central focuses that a company relates to the introduction of a business software package is the daily and current management of the company and its sectors and departments. This of course includes, besides a record of all the individual ...

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You need to have project management in your agency software

In earlier days the usual stereotyped thinking of agencies about the word "planning" was striking. If you listened to people in the company, everybody had the same opinion: "We cannot plan because the client determines our work flow sequence. Each ...

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An Interview with the Agency royalmedia® on the Topic of Agency Software

In our blog, we also want to give our customers the opportunity to have their say. In March, we therefore conducted an interview with Florian Fischer, the Managing Director of the company royalmedia®  and are now pleased to share his answers with ...

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How to Successfully Introduce an ERP System with High Levels of Acceptance

Positive attitude keeps your employees involved The introduction of software in a company greatly affects the existing process. Unfortunately, in my experience, the fact is often ignored that employees in particular contribute considerably to the ...

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Why Hour Logging in Offices is a Red Flag for Many Employees

Let’s not beat around the bush. In the eyes of employees in companies, hour logging is about as popular as having appendicitis and a root canal at the same time. But why is that the case? Speaking from years of experience, I know that the main ...

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Turn of the year: Examine your current prices - Calculation by hourly rates or flat rates?

The business year is almost over – oftentimes, the company result has already been determined – right about time to devote to the next year. Questions such as "are the company´s prices still up to date?" or "are the prices sufficient to ...

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Bonus systems for agencies and service providers

Performance-oriented payment systems, in the following abbreviated to bonus systems, can strongly motivate employees and lead to better results. Companies who have successfully faced up to these issues in the past can confirm this. The trick is to ...

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Agency software and ticketing systems

A ticketing system (to be more precise: an issue tracking system) – sometimes also simply known as a case processing system – represents software which is meant to deal with the receipt, confirmation, classification and processing of customer ...

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Basel II and the internal auditing of agencies

Basel II means that it is medium-sized companies and of course agencies that in particular remain confronted with significant barriers due to the rule defining the capital adequacy requirements imposed on banks. The aim behind the capital adequacy ...

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